John Vitale, vice president of Products for the commercial integration firm, AVI-SPL offers valuable suggestions on how to design the perfect business videoconferencing system, taking into account key factors that are often overlooked by decision makers in the planning stages of an integration project.

A videoconferencing system can be defined as a unit, which resides in a conference room or the entire solution of network infrastructure along with in-room devices. For this purpose I am referring to the entire solution. Here is a breakdown of three main categories:

1. Network and Security: there are many options for network and connectivity these days but determining where your users will be (in the office, at home, in an airport terminal), the proper amount of bandwidth, as well as making sure the quality of the bandwidth will accommodate a video call so the user will have a successful call.

Not everyone needs to have the same amount of bandwidth. For instance, someone in a hotel room using the hotel’s Internet service will probably not have as much bandwidth as say, someone in a corporate location in a conference room. When it comes to bandwidth quality, this is usually more important than having a large amount of bandwidth. Quality measured in packet loss, latency and jitter are important parameters to make sure none of them are excessive. Security not only addresses someone having a secure call but also how they can call from one private network to another.

2. Call Routing and Handling Just like your house phone or mobile phone, you need a phone number to receive a call. A dial plan is probably one of the most overlooked items when

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